Support and corrections
Choose the request that best fits the problem. Debrief uses one monitored contact during Alpha and keeps reports separate from claim preparation.
Use fictional information only. Never send passwords, authentication codes, Social Security numbers, VA file numbers, medical records, claim facts, or screenshots containing private account information.
Account, privacy, or deletion
Signed-in testers can download their application data or permanently delete their account through Account and data. If that page is unavailable or a request does not complete, report only the affected feature, approximate time, and any Debrief reference code.
Request privacy or deletion helpSecurity concern
Report a suspected security problem privately. Include the page or feature, approximate time, what you observed, and a safe way to reproduce it with fictional information. Do not open a public issue or send credentials, tokens, private files, or private screenshots.
Report a security concernAccessibility barrier
Include the page or feature, device and browser, assistive technology if relevant, what you expected, and what prevented completion. A fictional scenario is enough; health or claim details are not needed.
Report an accessibility barrierOutdated, broken, or incorrect content
Identify the condition, diagnostic code, form, or page URL; explain the suspected problem; and include an official source link if you know one. Do not explain how the issue applies to you or include any health or claim details.
Report a content correctionGeneral product feedback
Describe the screen, task, or wording that was confusing and what you expected to happen. Use a fictional scenario and omit personal or claimant information.
Send product feedbackThe Alpha administrator records a privacy-minimized request, assigns its severity, investigates, and confirms closure or a next step. Critical security or privacy reports are escalated immediately. Accessibility and content corrections are retested before closure.